Handling Property Breakage by Your Relocating Crew

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Whether your haul is taking you across the street or to an entirely new province, it is hard to deny the challenging nature of changing homes. For this reason, most people prefer to have a team of furniture movers Markham all the heavy work for them, such as organizing, loading, and transporting your chattels. That way, they are only left with paperwork, and other small details worry about.

Even with the convenience that comes with hiring a residential movers Markham, there is also the worry for the safety of your effects. No matter how highly rated moving company services are, there is no assurance that your goods will get to their destination with no damage along the way. If you find yourself with something that has incurred damage, here are some pointers on how to best handle the situation.

Understand Their Liability

Before the big day, it is crucial that you understand your relocating team’s bounds of compensation precisely. Damage that is incurred by goods that you organized due to moving around while in transit will not be the responsibility of the crew. On the other hand, if they handle the arrangement process themselves, they should take responsibility for any scratches, breakage, and dents that meet your possessions. This coverage should be in place whether the damage was done when organizing or on the road. Additionally, they should cater to any impairments caused to doors, floors, and walls in your home during the process.

Take Notes

Ensure that you are heavily involved in the organization process, even if you will not be doing any lifting yourself. That way, you can notice damage to items as soon as they occur and write them down. Once the loading process is complete, present a copy of the inventory sheet to the crew leader and make sure both of you have signed the document. This sheet comes in handy during the claiming process since the relocating agency cannot evade responsibility for any damage. Sometimes, the firm might try to offer you some cash off the books to replace or fix your paraphernalia. You should turn down the amount since, in most cases, it is usually less than what you should be getting.

Use Photos

It is recommended to snap some photos of your possessions before a relocating team comes into the picture. That way, if you take others afterward, you can prove that the damage was incurred during the relocation process. It is essential that photos you are taking carry a date stamp so that it is easier for you to prove that they were snapped after the process was complete.

Be Fast

As soon as you notice damage, reach out to the agency, and lay a compensation claim. Even if you spot the impairments days after the move, take the initiative to contact the relocating team. However, avoid waiting more than nine months as it makes it easier for the agency to dismiss your claim.

We recommend you to read “Moving Past Relocation Regrets” and “Relocating with Pets”.