Knowing how to communicate with the people you are serving is imperative in any occupation. When getting ready for office relocation, having an honest talk with consumers, industry associates and the movers is even more important. Since you have the contacts of your customers, it is vital to keep them in the know if there are any changes so that they cannot be caught by surprise and end up feeling dissatisfied by the service. Some of these changes could be:

• An alteration in the services being offered
• Any downtime or delays
• A difference in the timetable
• Progress updates

Avoid getting ahead of yourself

Choosing to move may be one thing, and carrying it out could be another. Before you make up your mind and let everyone know that you are leaving, including hiring movers, ensure that your new office area is completely secured and that any paperwork needed has been filed. This will save you the embarrassment in case things do not work out.

Involve clients in the process

Going to a new place can be exciting, and you may be counting down the days until the relocation. That being said, it is important that you convey this info to the folks you serve as a good thing that will not only be beneficial to the firm, but also to them as patrons. Keep them in the loop of the progress that will be implemented like:

• Operating in a better and safer location
• Better-quality building amenities
• Larger spaces hence more inventory and production aptitudes
• Top quality customer relations

In the course of the move

Airdrie movers have been in the profession for some years and know that sometimes things do not always go according to plan, and there could be some hurdles to overcome while preparing for the relocation, during transportation, and even after the items arrive at the new place. Because of this, it is, therefore, crucial, to be honest, and open with your consumers, suppliers, and sponsors, and let them know of any problems that might get in the way of them accessing your products or services. This will give them enough time to look for other options before you can get your operations back in order.

Give them status updates

In this day and age, there are a lot of varied ways to communicate with people, even if they are halfway across the world. One great way is through the use of various social media platforms such as Facebook, Twitter or LinkedIn where you can get essential information to the clients with a single post. Emailing is also a good way to communicate.

Subject to the type of firm you run and the shape of the new workplace, it could be a couple of days before you can be up and running again. Keeping the people in the loop helps to:

• Be aware of what to expect
• Remind them that you are still running
• Makes them look forward to the new changes

Temporary locations

Sometimes firms may find it best to have a temporary place to work as they wait for their belongings to arrive as it lets them offer some selected services. If you decide to go about it this way, then make sure to let the clients know.

We recommend you to read “Getting Ready For A Moving Project” and “Four Cumbersome Items To Handle While Relocating”.